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Privacy Policy

1. Who we are

Amsterdam Future Walk is a walking tour operated by Boost Sustainability (KvK number: 77581458), based at Tijnmuiden 59, 1046 AK Amsterdam, the Netherlands. We offer guided walking experiences in and around the city.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Email: info@amsterdamfuturewalk.com

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2. What this Privacy Policy is about

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you book or take part in one of our tours.

We follow the principles of the EU General Data Protection Regulation (GDPR).

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3. What information we collect

We only collect the information we need to run our tours and communicate with you effectively. This may include:

  • Your name

  • Email address

  • Booking details (date, time, number of participants)

  • Payment confirmation (processed securely by our payment provider — we do not store card details)

  • Any information you choose to share with us when contacting us

If you take part in a tour where photography consent has been given, we may also collect:

  • Photos or short video recordings where you may be identifiable

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4. How we use your information

We use your personal data for the following purposes:

  • To process and confirm your booking

  • To communicate important information about your tour

  • To provide customer support if needed

  • To manage scheduling and tour operations

  • To comply with legal obligations

  • If you have given consent: to use photos or videos for marketing purposes (e.g. website or social media)

We will never sell your personal data.

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5. Legal basis for using your data

Under GDPR, we only use your data when we have a valid legal reason. These include:

  • Contract: to provide the tour you booked

  • Consent: for marketing photos or optional communications

  • Legal obligation: where required by law (e.g. accounting records)

  • Legitimate interest: for basic business operations such as improving services and handling enquiries

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6. Photography and filming during tours

From time to time, our guides may take group photos or short video clips during tours for marketing purposes.

We only use images of guests who have given clear consent (for example via a booking checkbox or written confirmation).

If you do not wish to appear in any photos or videos, just let your guide know at the start of the tour and we will make sure to respect that.

You can withdraw your consent at any time by contacting us.

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7. How long we keep your data

We only keep your personal data for as long as necessary:

  • Booking and transaction records: typically up to 7 years (for tax/accounting purposes)

  • Customer communication: up to 2 years after your last interaction

  • Marketing photos/videos: until consent is withdrawn or they are no longer used

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8. Sharing your data

We only share your data when necessary to run our business, for example with:

  • Payment processors (to handle secure payments)

  • Booking or email service providers (if used)

  • Legal or tax authorities, if required by law

All third-party providers are required to handle your data securely and in compliance with GDPR.

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9. Your rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where legally possible)

  • Withdraw consent at any time (for example, photography or marketing use)

  • Object to certain types of processing

  • Lodge a complaint with a data protection authority (in the Netherlands: the Autoriteit Persoonsgegevens)

If you would like to exercise any of these rights, just contact us — we are happy to help.

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10. Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

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11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

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12. Contact

If you have any questions, concerns, or requests regarding your data, please contact:

Amsterdam Future Walk
Email: info@amsterdamfuturewalk.com

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